Sales, leasing & rentals
Copiers, printers and multifunction devices sized to your real page volume — buy, lease over term, or rent short-term for a project.
- Volume assessment before we quote
- 36–60 month lease options
- Short-term and event rentals
Newport Beach · LA, Orange County & Riverside
People you Trust. Techs you Know. Service you can count on.
Ricoh-Certified copier sales, leasing and repair for Southern California offices — plus production printing, network integration and Intermedia cloud phone systems. One vendor, one support line.
✓ 20+ years in the industry
✓ Ricoh, HP & Brother certified
✓ Award-winning service team
Free cleaning & inspection
New customers: we clean, inspect and report on your machine at no charge and no obligation.
Certified on the equipment you already run
Ricoh Certified service
HP Certified service
Brother Certified service
Intermedia UCaaS partner
20+
Years in the copier industry
3
Counties covered daily
3
Brands certified to service
1
Invoice for print and voice
The promise on our door
Three things we put our name to.
It's on the logo because it's how the company was built — not as a slogan, but as the standard every job gets measured against.
01 — Trust
People you trust.
Founded by partners with decades in service, technology and customer care. Honesty and responsiveness over upsells — we'll tell you when your current machine has life left in it, and we flag your lease end date 90 days out instead of letting it auto-renew.
02 — Techs
Techs you know.
A Ricoh-Certified, award-winning service team with over 20 years of hands-on experience, also certified on HP and Brother. You get the same faces on repeat visits — technicians who know your fleet, your floor plan and your network.
03 — Service
Service you can count on.
Remote triage on the first call, dispatch when it needs hands, and preventive maintenance so small faults don't become downtime. Every visit logged with meter readings and parts used, so the machine's history is there at review time.
What we do
A full range of office technology, from one team.
Most offices juggle a copier dealer, a supplies vendor, a network guy and a phone company. Elite covers all four — which means one number to call when something stops working.
Certified service & support
Award-winning technicians certified on Ricoh, HP and Brother, covering colour, black & white and production systems.
- On-site diagnosis and repair
- Preventive maintenance programs
- Remote troubleshooting first
Production & network
High-volume production printing plus network setup, integration and troubleshooting — so the fleet and the network are handled by the same team.
- Production print environments
- Scan-to-network configuration
- Integration and troubleshooting
Cloud phone systems
UCaaS powered by Intermedia Cloud Communications — voice, video, chat and collaboration on one secure platform.
- Desk phones, desktop and mobile
- Number porting handled for you
- Same support line as your copier
When something breaks
What actually happens after you call.
STEP 01
You report it
Call, email or submit the service form. Give us the model and the error code on the display if there is one.
STEP 02
We triage remotely first
A large share of tickets clear on that call. If it needs hands on the machine, we dispatch the nearest technician with the likely parts already loaded.
STEP 03
Fixed, tested and logged
The technician runs test copies before leaving and logs the meter reading and parts used, so you can see the machine's full history at review time.
Ricoh product line
Pick the machine for your page count, not your budget line.
Oversized copiers waste lease dollars; undersized ones die early. We assess your monthly volume first, then quote. HP and Brother options available on request.
Small office · 1–10 people
Ricoh IM C300F
Desktop colour multifunction. Fits on a credenza, prints like a floor unit.
| Output | Colour |
|---|---|
| Speed | 31 ppm |
| Paper capacity | 1,200 sheets |
| Best for | < 3k pages/mo |
Growing office · 10–50 people Most quoted
Ricoh IM C4510
The workhorse colour MFP. Finishing options, large touchscreen, scan-to-anywhere.
| Output | Colour |
|---|---|
| Speed | 45 ppm |
| Paper capacity | 4,700 sheets |
| Best for | 5k–20k pages/mo |
High volume · production
Ricoh IM 6000
Monochrome production unit for legal, healthcare and back-office print rooms.
| Output | Black & white |
|---|---|
| Speed | 60 ppm |
| Paper capacity | 8,300 sheets |
| Best for | 20k+ pages/mo |
Now available · Intermedia Unite
Voice, video, chat and collaboration — one secure platform.
Unite replaces the box in the closet with a cloud UCaaS platform, deployed and supported by the same team that services your copiers. We handle porting, provisioning and training.
- VoiceDesk, desktop and mobileOne number rings everywhere. Take the office line home without forwarding tricks.
- VideoMeetings with AI notesRecording, transcription and action items written up automatically.
- ChatTeam messaging built inFiles and threads in the same app as the calls — no second subscription.
- SetupWe port your numbersYou keep every existing number. We schedule the cutover after hours.
Why offices switch
The difference is in the boring parts.
Every dealer sells the same boxes. What separates them is what happens on day 400 of a 60-month lease.
| Typical dealer | Elite Copier | |
|---|---|---|
| Getting a technician | Call centre ticket, callback window | Direct line to dispatch, remote triage first |
| Who shows up | Whoever is on rotation that day | Techs who already know your fleet and floor plan |
| Brands covered | One manufacturer only | Certified on Ricoh, HP and Brother |
| Network problems | "That's your IT company's job" | Network setup and integration in-house |
| Phone system | Separate vendor, separate finger-pointing | Intermedia Unite, same team, same invoice |
| Before you buy | Quote off a price sheet | Free cleaning, inspection and volume assessment |
Elite Support Hub
Everything an existing customer needs, in one place.
Order supplies, log a fault or grab a driver without waiting on hold.
Request service
Log a fault with your model and error code. We triage the same business day.
Open a ticket →Order supplies
Genuine toner, staples, waste bottles and drums — or set up auto-replenishment.
Request supplies →Support & downloads
Printer drivers, scan-to-folder setup guides and quick-reference sheets.
Browse downloads →Where we run
Three counties, technicians on the road daily.
Based in Newport Beach, dispatching across Southern California. Not sure if you're in range? Call and ask — the answer is usually yes.
Orange County
Newport Beach, Irvine, Costa Mesa, Anaheim, Santa Ana, Fullerton, Huntington Beach, Tustin, Orange, Brea.
Los Angeles County
Downtown LA, Long Beach, Torrance, Cerritos, Pasadena, Glendale, El Segundo, Burbank, Whittier.
Riverside County
Riverside, Corona, Temecula, Murrieta, Lake Elsinore, Moreno Valley, Menifee, Norco, Perris.
Common questions
Before you call.
How fast can someone get here if our copier is down?
We triage remotely as soon as you report it, and a large share of tickets clear on that call. If a technician is needed, we dispatch the nearest one — typically same business day in Orange County and next business day for outlying areas.
Do you service machines you didn't sell us?
Yes. We take over service on existing fleets regularly, and we're certified on Ricoh, HP and Brother. The free cleaning and inspection is the easiest way to find out what shape your current machine is in.
Should we lease or buy?
Leasing spreads the cost and bundles service and supplies into one predictable monthly figure, which most offices prefer. Buying costs less over a long horizon if your volume is stable and you'll keep the machine past five years. We'll show you both numbers side by side.
What's included in a service agreement?
Labour, parts, preventive maintenance visits and toner are typically bundled and billed against a monthly page allowance. You're quoted a cost per page, so you know what printing costs before you print.
Can you handle our network as well as our copiers?
Yes — network setup, integration and troubleshooting are part of what we do. It's why scan-to-folder and print-queue problems don't turn into a standoff between your copier dealer and your IT provider.
We're mid-lease with another dealer. Can we still switch?
Often, yes. Depending on your remaining term and buyout, we can sometimes roll the balance into a new agreement or take over service only. Send us the lease and we'll read it with you.
Request a quote
Tell us what you're running now.
Model, rough monthly page count, and what's frustrating you. That's enough for us to come back with real numbers instead of a brochure.
Office
4695 MacArthur Court, 11th Floor
Newport Beach, CA 92660
Phone
(714) 586-9077Hours
| Mon–Fri | 8:30 am – 5:00 pm |
| Sat | Closed |
| Sun | Closed |
Get your quote
We reply the same business day.